Privacy Policy

Glossnooks (hereinafter referred to as “we”) operates an online store providing products and related services. We value the security and transparent handling of user information. This privacy policy explains how information is collected, used, stored, and protected when you access, browse, and use our website and services.

1. Scope of Application

This policy applies to all information generated during your use of our website, including but not limited to browsing activity, order submissions, customer communications, and service support. This policy applies solely to online services and does not involve any offline transactions.

2. Information Collection Methods (Cookies)

We may use Cookies and similar technologies to collect necessary technical information to ensure normal website operation, page stability, and essential functionality. Cookies help us recognize browsing status and improve overall user experience.

3. Use and Sharing of Information

Collected information is primarily used for order processing, customer communication, service improvement, and website maintenance. We limit the use of information strictly to what is necessary for these purposes and do not engage in unnecessary disclosure or expanded usage.

4. Data Storage and Cookie Authorization

Information is stored in a reasonable and secure manner and retained only for the duration required to fulfill its intended purpose. Cookies are used with user awareness, and continued use of the website indicates your understanding and acceptance of this storage method.

5. User Rights

You have the right to request access to, updates to, corrections of, or deletion of your personal information. You may also withdraw previously granted authorizations within a reasonable scope. We will process such requests in accordance with our procedures and provide timely feedback.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal data in accordance with the principles established under the GDPR policy, including the following legal bases:

• Contract performance: processing orders and providing purchased services;
• Explicit consent: for newsletter subscriptions and related informational communications;
• Legal obligations: for tax, accounting, and regulatory purposes;
• Legitimate interests: to enhance user experience and prevent abnormal activities.

7. Policy Updates

This privacy policy may be updated based on service or operational needs. Any revised content will take effect once published on this page. We recommend reviewing this policy periodically to stay informed.

8. Contact Information

If you have any questions regarding this privacy policy or our data handling practices, please contact us using the information below:
Contact address: 1911 Baylor Drive, Richardson, TX 75081, United States
Customer service phone: +1 (860) 989-9981
Customer service email: assist@glossnooks.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (CT)